Address
Shenzhen, China
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Shipping & Returns
Forever Bene is structured to reduce confusion before checkout. Customers should be able to compare materials, view product details, and understand whether to check out on Forever Bene or on Amazon.
Recommended shipping structure
- United States: use a flat shipping rate for smaller orders and free shipping above a clear threshold such as $39 or $49.
- International: keep a separate shipping zone with conservative fallback rates or destination-based live rates when available.
- Amazon option: when a matched ASIN is available, customers can use the Buy on Amazon button directly from the product page.
Returns and order questions
If an item arrives damaged, does not fit the intended use, or you need help comparing alternatives, contact support with the product link and order information.
Buying guidance before ordering
If you are unsure which size or material works best, use the Materials & Use Guide or contact Customer Care before checkout. That reduces avoidable returns and improves fit on first purchase.