Regarding shipping logistics:

Simplify your transportation through our effective logistics policies
In our independent store, we understand that efficient and reliable transportation is crucial for a seamless customer experience. That’s why we have developed a logistics policy that not only meets but also exceeds customer expectations. The following is an overview of our transportation policy, aimed at providing clarity and confidence for every step of the delivery process.

Domestic shipping

–Processing time * *: The order will be processed within 1-2 working days. Our website clearly indicates this schedule to set the correct expectations. –Transportation methods * : We offer a variety of domestic transportation methods, including standard, expedited, and express shipping, to meet your needs. –*Freight * *: The freight is calculated based on the weight and size of the package, as well as the destination. Customers will see the exact shipping cost at checkout.

International shipping

–Transportation method * *: We cooperate with reputable international carriers to ensure the safe and efficient arrival of your package. The options include international EMS, DHL, UPS, FedEx, and Cainiao. –Delivery time * : The delivery time varies depending on the destination, usually ranging from 3 to 20 working days. –*Customs and tariffs * *: The customer is responsible for any customs and import taxes that may apply. These costs are not included in the shipping fee.

Transportation cost

–Calculation: We calculate the shipping cost based on various factors, including destination, weight, and package size. –Transparency: We believe in transparent pricing. The total shipping cost will be clearly displayed at checkout before you complete the purchase.

Returns and exchanges

–Policy * *: If you are not completely satisfied with the purchased product, we offer a 30 day return policy. The return shipping cost is borne by the customer. –Process * *: If you need a return or exchange, please contact our customer service team to initiate the process. We will provide you with a return shipping label and instructions.

Tracking and updating

–Tracking Number * *: Once your order is shipped, you will receive a tracking number via email to monitor the progress of your shipment. –Communication: We will notify you of the order status via email.

Our commitment to you

–Reliability: We carefully select logistics partners to ensure that your package arrives on time and in perfect condition. –Customer Service * *: Our dedicated customer service team responds to emails within 24 hours and can assist with any transportation inquiries or issues.
Thank you for choosing us to meet your shopping needs.